
Negotiation Skills and Artificial Intelligence (AI).
We all know that a good lawyer needs negotiations skills. However, I was blown away this week knowing that AI (artificial intelligence) could help us to learn negotiating. This is why you need to use a state-of-the-art lawyers.
Traditional negotiations skills:
Negotiation is a skill that is critical in both personal and professional settings. It is the ability to reach a mutually beneficial outcome through communication and compromise. A successful negotiator should possess several skills that can help them achieve their goals.
Firstly, a negotiator must have excellent communication skills. They should be able to express themselves in a clear, concise, and convincing manner. They should also be able to listen attentively to the other party’s needs and concerns.
Secondly, a negotiator must be able to think creatively and critically. They should be able to evaluate the situation and come up with unique solutions to problems. They should also be able to anticipate the other party’s reactions and adjust their strategy accordingly.
Thirdly, a negotiator must be able to manage emotions effectively. They should be able to remain calm and composed even in high-pressure situations. They should also be able to empathize with the other party and understand their perspective.
Fourthly, a negotiator must be able to build rapport and establish trust with the other party. They should be able to establish a positive relationship and create a cooperative environment for the negotiation.
Fifthly, a negotiator must be able to analyze data and make informed decisions. They should be able to gather and interpret information about the situation and use it to make strategic decisions.
Finally, a negotiator must be persistent and tenacious. They should be able to persistently pursue their goals, even in the face of obstacles and challenges.
In conclusion, negotiation is a complex process that requires a combination of several skills. A successful negotiator must have excellent communication skills, be able to think creatively and critically, manage emotions effectively, build rapport and establish trust with the other party, analyze data and make informed decisions, and be persistent and tenacious. By developing and refining these skills, one can become an effective negotiator capable of achieving their goals.
Negotiation with AI taken from a newsletter that I received:
For solopreneurs, negotiation skills are (almost) as essential as our Monday morning coffee. | ||
Whether you’re on a sales call with a client, discussing rates with suppliers, or trying to get a better deal on your ChatGPT Plus subscription, you’re constantly negotiating. | ||
It’s a skill we can’t afford to ignore. | ||
But it’s also a skill that can be difficult to learn, because it requires experience. | ||
Or does it? I put together 2 ChatGPT prompts and a brief negotiation guide to help you navigate the tricky waters of price negotiation with the finesse of a seasoned diplomat: | ||
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Here’s a breakdown of each: | ||
Negotiation 101 | ||
Before we delve into the AI stuff, we gotta cover 3 basic negotiation tips so you’re ready to negotiate with ChatGPT. | ||
I’m not a master negotiator, so these are all taken from former FBI negotiator Chris Voss’ book “Never Split the Difference: Negotiating as if Your Life Depended on It”: | ||
(If you’re feeling cozy today, feel free to scroll ahead until the AI stuff) | ||
1) Focus on discovering as much information as possible | ||
In negotiations, the actor with the most information has an advantage. | ||
Example: | ||
There’s people working with “flipping” items from thrift shops. | ||
Because they know more than the thrift shop owners about the value of, say, a Pokémon card, they are able to buy it for $1 and flip it on eBay for $100. | ||
The more you know about your negotiation partner, the easier it’ll be to persuade them. | ||
2) Craft a win-win scenario through tactical empathy | ||
Even the American politicians trying to raise their debt ceiling know this: | ||
The best negotiations result in a win-win scenario. | ||
To accomplish that, you to understanding the feelings and mindset of the other party. | ||
That’s “tactical empathy” – deeply understanding someone, even if you don’t necessarily agree with them, | ||
3) Appreciate pushback | ||
Negotiations almost always involve pushback. | ||
If you’re anything like 10-year-old Ole negotiating with his parents about how many basil plants he can grow in his garden… | ||
You probably don’t like hearing “no” in negotiations. | ||
But in reality, getting a “no” from your negotiation partner is one of the best things you can hear, because it helps you narrow down their position. | ||
Every “no” helps you exclude options, bringing you closer to a “yes | ||
This is where training with ChatGPT can help you. | ||
By simulating conversations with it, you can uncover new objections and prepare responses for them. | ||
How to use ChatGPT as your negotiation sparring partner | ||
Now, it’s time to put your negotiation skills into practice | ||
This prompt turns ChatGPT into your negotiation sparring partner, helping you practice and refine your negotiation skills: | ||
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Now, before you go “duh, practicing negotiation is lame and I can do that with my dog”, consider this: The power of this prompt lies in adapting it to your unique situation. | ||
By teaching ChatGPT your scenario, you can anticipate potential objections and prepare your responses. | ||
In my case, I tried to negotiate a deal for my coworking office lease with the landlord Bob. | ||
After 10 minutes of hard negotiation, Bob and I found a great deal. We agreed on cutting rent by 20% for the first 6 months. I offered to help him promote the office space through a podcast. A win-win. |